Identity – ICD | Blog http://icdindia.com/blog Fri, 22 Nov 2019 09:46:24 +0000 en-US hourly 1 https://wordpress.org/?v=5.3 Signal to message ratio http://icdindia.com/blog/signal-message-ratio/ http://icdindia.com/blog/signal-message-ratio/#respond Mon, 03 Jun 2019 13:11:13 +0000 http://icdindia.com/blog/?p=881 The landscape of urban modernity, or the world that our grandparents grew up in, is defined by the volume and density of verbal and pictorial communication. Entire industries centre on it: news, marketing and advertising, and much of design. Yet a vast amount of communications may well be entirely wasted, or at least measured with […]

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The landscape of urban modernity, or the world that our grandparents grew up in, is defined by the volume and density of verbal and pictorial communication. Entire industries centre on it: news, marketing and advertising, and much of design.

Yet a vast amount of communications may well be entirely wasted, or at least measured with the wrong scales. We see something akin to an arms race, in which advertisers, for example, build ever better arsenals to penetrate the defences of audiences, who neutralise messages by knowing more and more and believing less and less.

The Deep Design of the phenomenon has to do with signalling, the notion that the what content of a message, conveyed in words, sounds and pictures, matters less than its context. That is, the when, where and who or the circumstances surrounding the message, leading to the why, an inescapable inference about what’s really, really going on. This meta communication trumps the actual message content.

signalling, the notion that the what content of a message, conveyed in words, sounds and pictures, matters less than its context.

Signalling is everywhere. Companies use price signalling in a number of ways, such as luxury goods companies using it to reduce availability, to connote exclusion, not superiority. We use signalling everywhere: LED lighting signals our concern for the earth, and less our pockets. Weddings are expensive, noisy and public to signal commitment. We vote in part to show we ‘care’. Software nerds take job interviews in sloppy (though uniform) clothes, not suits, to signal an obsession with code, and a sacrifice of convention.

Indeed, sacrifice has a lot to do with it. In biology and economics, signals are considered credible when resources are spent—especially inefficiently. A peacock, say biologists, grows a metabolically expensive tail despite its many disadvantages, to signal its health. Stalin’s armies, ever short of arms, shared one rifle among two recruits—”when the man in front falls, take his rifle and advance”— yet armed the guards who stood behind the ranks, to shoot deserters. Irrational, until one considers the signals.

A company that uses mass media lavishly to reach a small audience ‘wastes’ money, but it signals solidity and power. It’s rational to prefer the more heavily advertised product, quite apart from what the advertising messages. It’s one explanation of why advertising works, because its exhortations are expensively public, the more viewed the better. Every viewer knows that the commercials that aired during the cricket were watched by millions of others, tying her into a social lockstep. These are expensive signals. (In contrast, the doctor who rubs his hands with a self-drying gel from a dispenser on his table signals hygiene inexpensively, the latest stop in a 150-year campaign to get doctors to wash their hands more).

A company that uses mass media lavishly to reach a small audience ‘wastes’ money, but it signals solidity and power. It’s one explanation of why advertising works, because its exhortations are expensively public, the more viewed the better. 

The Fusion Sneakers by Maison Margiela costs $1,645
The Fusion Sneakers by Maison Margiela costs $1,645

A recent Apple commercial shows a sea of people in single coloured uniforms, running parkour-style through the streets, asking us to ‘make room for colour’. It’s beautifully, expensively, made; the track is highly listenable. Yet it is more like an ad for a tv set by an electronics giant than from a company that has defined techno-lust. Apple’s advertising has never leant on incrementally better technology but on a certain swagger. The typical Apple ad is more a statement than an appeal, an assertion of social proof of the iPhone’s desirability, not its functional superiority: if you don’t have an iPhone, well, you don’t have an iPhone. This ad is an appeal, to better implemented features, and credibly messages an excellent phone. But that appeal may send a different signal: of a lower level of confidence, from which one might infer Apple’s acknowledgement of a shrinking gap with competition. Is there a less vibrant pipeline of new ideas?

Apple’s ‘Color Flood’ Commercial
Apple’s ‘Color Flood’ Commercial

Signaling is non-verbal, and so is design. Obviously, designers can harness its power or at least be more aware of the signal value of their products and communications, not simply the rational content that is sought to be transmitted.

Signaling is non-verbal, and so is design.

Apple's "If it’s not an iPhone, it’s not an iPhone" commercial.
Apple’s “If it’s not an iPhone, it’s not an iPhone” commercial

Packaging is a good example where the wrapper sets our expectations of the product. We are seeing a slew of milk brands of the small food, or organic variety use glass bottles reminiscent of an earlier time. Plastic containers would be far more efficient, but the particular sort of glass bottle signals a score of things. The surface graphic design is secondary.

St Eriks potato chips, world's most expensive potato chips
St Eriks potato chips, world’s most expensive potato chips

Apple’s trend-setting identity in the 1980s, by its choice of name, signaled its difference from the status quo in the fledgling computer industry. This act, of not naming it to connote techy-ness was far more significant that other readings of the name (to signify temptation, as one tale goes, or freshness or simplicity).

Apple’s trend-setting identity in the 1980s, by its choice of name, signaled its difference from the status quo in the fledgling computer industry.

Less obviously, expensive, hard to fake, official signage is a signal of competent governance, as has been argued in these columns. Branding may communicates ideas and attitudes, but these are arguable and malleable. But the consistent application of the branding program across geographies, media and applications, powerfully—and inescapably—communicates the owner’s ability to orchestrate thought and action. The wasteful packaging that e-commerce sellers use, where an unbreakable can is swaddled in superfluous amounts of air-filled blistered polythene, and then placed in secure corrugated cartons both assures and signals assurance. However, as environmentally conscious consumers, we might have to perform our own virtue signalling, by opting out with explicit instructions to forego the extra safety.

consistent application of the branding program across geographies, media and applications, powerfully—and inescapably—communicates the owner’s ability to orchestrate thought and action.

Now that you can see signalling everywhere, and appreciate that it’s a human, social tendency, a skilled instinct and not a synthetic learned thing, it’s a surprise that not all communicators or designers are alert to the idea. We’ve repeated, since school, that actions speak louder than words, but we may have lost the essence somewhere.

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First published in a slightly modified form ‘Signal to message ratio’ in Business Standard, 16 March in Deep Design, a fortnightly column by Itu Chaudhuri.

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Emotion Trumps Reason http://icdindia.com/blog/emotion-trumps-reason/ http://icdindia.com/blog/emotion-trumps-reason/#respond Mon, 20 May 2019 05:15:47 +0000 http://icdindia.com/blog/?p=865 There simply isn’t a good reason for the designer to take note of the Indian elections. And even less reason to call it and venture to guess the result. Apart from the obvious risks, the design lens seems too underpowered to bring an election into its focus. If one sees design as a primarily visual […]

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There simply isn’t a good reason for the designer to take note of the Indian elections. And even less reason to call it and venture to guess the result. Apart from the obvious risks, the design lens seems too underpowered to bring an election into its focus.

If one sees design as a primarily visual field, the commentary on an Indian election might seem rather bare. Unlike, say the US elections, Indian election campaigns aren’t designed, or not in a sense that professionals or their audiences (that’s you) would recognise.

But seeing the deep design of things requires us to transcend appearance, and consider communication more broadly. It is the designer’s task to observe and interpret the world, keeping an ear out for the unspoken.

So consider the campaign not as designed object but as a totality of impressions: actions, speeches, statements, media reports, advertising and the like. Upon reflection, the signalling value of these acts appears. Their diversity coalesces into a grand narrative, the meta-communication behind the words.

the campaign not as designed object but as a totality of impressions: actions, speeches, statements, media reports, advertising and the like. Upon reflection, the signalling value of these acts appears.

Marketers will recognise this as way brands come to take root in a genuine, cultural sense. as a whole comprised of its many acts: advertising, products, pricing, distribution, the company image and many others.

In recent US elections, graphic design has been conspicuously recruited in the service of the campaign. Big name talent is called in. Perhaps it’s intuitive that these examples of designed campaigns are from Democrats, the side of the fence more readily associated with the intelligentsia and by extension, the arts. Here, relatively arcane things like typeface choices have been noticed and commented upon enthusiastically, as in Obama’s campaign, to which the cult street artist Sheperd Fairey contributed a memorable image. The Hillary campaign employed a sophisticated visual identity system designed by Michael Beirut, a celebrated designer.

Barack Obama 'Hope' poster by Shepard Fairey
(L) Barack Obama ‘Hope’ poster by Shepard Fairey, (R) Trump Pence logo

On the other hand Republican campaigns, from Reagan onwards have tended towards visceral nationalism. Here, overt visual design seems beside the point, and even weak. Trump’s campaign, visually speaking, was criticised as crude. Did design cost Hillary?

Hilary-campaign_for-blog
The Hillary campaign identity designed by Michael Beirut

Indeed, visceral campaigns and leaders of this sort have been a feature of recent years. Many, including this column, have commented on the rise of a certain type of leader: anti-intellectual, earthy strongmen who speak plainly and speak tough.

Indian election campaign materials.
Indian election campaign materials.

Visceral campaigns and leaders of this sort have been a feature of recent years. Many, including this column, have commented on the rise of a certain type of leader: anti-intellectual, earthy strongmen who speak plainly and speak tough.

They speak of trade isolationism, and an inward looking view of national self-interest, with a suspicion of multilateralism. They promise, and invoke a populist toughness, often reflected in the leader’s personal style. This toughness is positioned as a necessary antidote to impotent intellectualism. Their opponents are a foreign or sinister enemy presence; while opposed groups are de-humanised (macaques, termites, and so on) by various arms of the party machine.

Narendra Modi’s campaign, in which we must include his years of governance (much of it in campaign mode) are an example of this phenomenon. On the basis that emotions rule our preferences, the Modi campaign looks a far better bet than the opposition’s. It’s not just the PM’s oratory skills, and ignore the lows to which the speeches (on both sides, to a degree) have fallen. Admire the coordinated way in which national interest has been framed to tap into anxieties, and the opposition positioned as arrayed against it.

Indian election candidate Narendra Modi.
Indian election candidate Narendra Modi.

Thus the responses to the Uri and Pulwama strikes became the perfect opportunities for a public display of militarism. The film dramatising Uri become a top grosser. Pulwama’s magical timing, in this way of thinking, seems to have reversed the opposition momentum that sections of the press were talking up. Fear stokes, and belligerence quenches.

The stance on Kashmir may be criticised as insensitive but can be read as precise signalling to a certain popular mood. Demonetisation was a high impact display of visceral action in the same vein. Ignore the economic analysis of it as a failure (or success) and the political tactic it was alleged to be, as side-effects. The signal is everything: tough action unfettered by wimpish objections bleated by those entrenched in the black money system. The film portrayal of Manmohan Singh as a weak PM comes in handy as contrast (BJP supporter Anupam Kher played the ex PM).

Demonetisation was a high impact display of visceral action in the same vein. Ignore the economic analysis of it as a failure (or success) and the political tactic it was alleged to be, as side-effects. The signal is everything: tough action unfettered by wimpish objections bleated by those entrenched in the black money system. 

The opposition counters these by positing an ‘idea of India’ (other attacks are tactical). It accuses the BJP of attacking institutions, both abstractions (democracy, secularism or liberal thought) and organisations (from film institute to central bank). But these are higher-order constructs, appealing to urban audiences and to considered, learned judgement rather than basic instincts. Corruption is a more workable route, but Rafale may have peaked too early. The opposition’s calling-the-referee type protests against distasteful language only signal weakness in the eyes of those who yearn for a strong leader.

Cultural referencing is the PM’s area of mastery, much more than the opposition’s. Chaiwala, and chowkidar may have caught the eye, but notice how Priyanka Gandhi’s playing with a sapera’s snakes was swiftly reframed as a colonial entertainment for the oppressors, by the oppressed. The analogy fitted poorly but the consistent painting of the young Gandhis as un-Indian resonated with decades of earlier references to their Italian-origin mother and English-minded great-grandfather. But it’s the young Gandhis’ very Indian grandmother that Modi channels: opponents as puppets of a foreign hand.

This is the cult of the strong leader capable of strong medicine with shades of adventurism. Evening television shows us citizens who acknowledge, but seem willing to ignore great gaps in their welfare, appearing to cling to the promise that the muscular leadership represents. If these gut-level feelings are indeed persistent, they will trump any appeal to reason. The Congress president had his moment when the PM’s wardrobe went wrong, but it is the sarkar, with a more emotionally directed campaign, who has the stronger suit.

This is the cult of the strong leader capable of strong medicine with shades of adventurism.

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First published in a slightly modified form ‘Emotion Trumps Reason’ in Business Standard, 11 May in Deep Design, a fortnightly column by Itu Chaudhuri.

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Sans and Sensibility http://icdindia.com/blog/sans-and-sensibility/ http://icdindia.com/blog/sans-and-sensibility/#respond Tue, 12 Mar 2019 07:57:06 +0000 http://icdindia.com/blog/?p=850 Here’s the news from typography, for the world: little things can count for a lot. In the logo and fashion design commentariat, much press has been devoted to the recent and clear trend of established, iconic fashion companies rebranding themselves with plain, sans-serif lettering, moving away from the classic forms of Roman, serif letters. A […]

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Here’s the news from typography, for the world: little things can count for a lot.

In the logo and fashion design commentariat, much press has been devoted to the recent and clear trend of established, iconic fashion companies rebranding themselves with plain, sans-serif lettering, moving away from the classic forms of Roman, serif letters. A defection to an enemy country!

At first glance this hardly matters to our lives, and can be dismissed as designerly passion. But it may tell us something about how we relate to visual branding, among the most defining features of the landscape of modernity—just look around you. The Deep Design of the issue requires us to interpret and appreciate the hype, consider some explanations, and calm some fevers. And stir a sprig of speculation in to the pot.

The littlest of these little things is the serif—those little feet at the ends of letters in some typefaces of Latin alphabets like English. Even the smallest serif effectively alters the appearance of the letter. These typefaces, also called serifs, have dominated printed communication for 400 years. You are reading one such typeface (on the paper, not on the website).

the serif—those little feet at the ends of letters in some typefaces of Latin alphabets like English

Typefaces without these serifs, or ‘sans-serifs’, or just ‘sans, tend to dominate screens. I wrote this on a computer, viewing my words in Arial, a typeface typophilic snobocrats love to hate. They first appeared in the 1700s, but only really found their stride in the 20th century.

Apart from the serif itself, serif typefaces are also distinguished by an obvious thick-to-thin variation in their strokes, known by the trade term ‘contrast’. Sans-serifs have very little contrast, as if the letter were drawn with a single line, giving it the name ‘lineal’ in the trade.

With this primer, let’s look at these examples.

These great fashion brands originated in the Old World of Europe. They were led by individual creators who lent it their vision and name, which bore connections to aristocracy. Those identities, and the lettering they wore, came from a high-ceilinged world of pedigree, tradition and antiquity, the kind of place where a butler announced your presence upon placing, on his salver, a calling-card (the ancestor of the business card ritual).

These great fashion brands originated in the Old World of Europe. They were led by individual creators who lent it their vision and name, which bore connections to aristocracy. 

That’s why the arrival of Calvin Klein on the scene marked a distinctly American, or New World gatecrashing. In 1979, its logo represented a distinctly New York flavour, with its geometric sans serif typeface breaking away from the modern fashion lettering code, influenced by Harper’s Bazaar and Vogue mastheads. So perhaps these new logos also acknowledge the end of an European reign and bow to a new internationalism.

(L) Vogue, Harper's Bazaar, (R) Calvin Klein's evolution
(L) Vogue, Harper’s Bazaar, (R) Calvin Klein’s evolution

The new brands also convey the end of a lineage: As Jean-Noel Kapferer puts it, a true brand is born when its creator dies. A new label also satisfies the obsessive need to be in the conversation, to signal the arrival of a new creative boss, and a break from the past. In this sense, the new sans-serif lettering washes away the brand’s past, leaving a clean canvas for its future. Neutrality is in play, to open new doors to the mind.

It wasn’t a sudden realisation of age that drove the change, a quality many modern brands wear proudly. For one, not all the lettering has aged. Burberry’s could be quite serviceable today. Balenciaga’s was already a sans-serif, but morphed into a serif typeface that’s unexceptional to the point of anonymity. YSL retired its quirky lettering, already a sort of modern design classic, for another bog-standard sans in a black square: more Silicon Valley startup than to Parisian couture.

Sans and Sensibility_01
(L) Burberry’s rebrand, (R) Yves Saint Laurent’s change to Saint Laurent

A functionalist explanation is their superior rendering in digital media. But their suitability for lower (though rapidly increasing) resolution screens makes more sense when one considers how the modern fashion brand makes money.

For these brands, the large volume sales of ready to wear, T shirts, shoes, and accessories offsets the low-volume and high cost business of couture, ramp shows and new collections: design, R&D and publicity cost a lot. Lineal lettering reproduces well on canvas, plastic, and leather things, where the logo’s presence earns a clear premium (20%, according to one brand)

A neutral brandmark allows for greater range: the old Balmain logo may not sit well on a T-shirt. The neutrality of these letterforms, stripped away of their distinguishing detail, is an advantage.

Further, these spin-offs are less crucial to the brand’s expression, and accordingly can bend more to popular trends and wearability. A neutral brandmark allows for greater range: the old Balmain logo may not sit well on a T-shirt. The neutrality of these letterforms, stripped away of their distinguishing detail, is an advantage.

Indeed this neutrality is also at the root of the philosophy that underlies modernism in design. This is the notion of modern design as a container rather than a design in itself, able to host any stylistic variation.

More generally, the modernism that these logos wear may also be part of a democratising process for brands. With the internet ensuring the death of authority as a marketing position, more brands attempt to invoke the regular-guy archetype and don’t talk down to us. Brands need to engage with contemporary ethical issues in the way shown by Benetton (yes, in a sans). In like vein, the distaste for overblown consumerism has moved from the trendy sidelines to a more mainstream thing.

Lush, United Colors of Benetton
Lush, United Colors of Benetton

These new logos also signal the declining importance of a single, unitary mark to brands that rely so much on controlling the spaces where they sell. Products must make a mark on their own, and the logo adorns it, rather than carry the burden of encapsulating all the brand’s meaning. Homogeneity is a risk. Finally, decoupling the logo from the brand’s heritage also disengages it from continuity, and more rapid reinvention will be the order of the day. Not such a little thing.

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First published in a slightly modified form ‘Little Typefaces Matter Much’ in Business Standard, 18 February in Deep Design, a fortnightly column by Itu Chaudhuri.

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No name, no brand http://icdindia.com/blog/names-matter/ http://icdindia.com/blog/names-matter/#respond Mon, 28 Jan 2019 13:07:58 +0000 http://icdindia.com/blog/?p=818 This truism is fundamental to branding—names elicit emotions such as trust, affection or happiness (Coca-Cola) and awe (Apple). Names like Apple and Pepsi may seem arbitrary, but they are pregnant with suggestion. A name greets the customer before he meets the product, and in the end it is the name that rides off alone into […]

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This truism is fundamental to branding—names elicit emotions such as trust, affection or happiness (Coca-Cola) and awe (Apple). Names like Apple and Pepsi may seem arbitrary, but they are pregnant with suggestion. A name greets the customer before he meets the product, and in the end it is the name that rides off alone into the sunset. So…


The success of a name comes from its instant memorability. When it precedes the product or brand experience, it creates an expectation of a certain quality or personality. It prods the instinct, provokes a reaction and directs curiosity. This is triggered by the sound of the name, by employing the appropriate use of phonetic aesthetic.

What are Names Made of?

The Sound of Names

Certain sounds have phonetic properties that appeal to deep-set instinct. The name Google, we argue, has less to do with its derivation from the googol (a very large employing known only to math-heads) and more to do with its resemblance to a baby’s blabber (known to every human). It is clear that the Google identity wears the visage of a curious child by using primary colours and basic shapes that cloaks its world-dominating, and some say sinister ambitions, with a childlike personality.

Similarly, culture (the noise through which the name passes from sender to receiver) can influence how we process a name. Take the case of the brand of mashed instant potato mix we named Vegit. Its brevity incites immediate action–do we hear ‘Just do it’ somewhere? It beckons the consumer to listen to his hunger and act on it instantly, no instruction manual required. The name semantically and phonetically suggests efficiency.

Vegit

Similarly, a name like Inme immediately paints a picture of a confident but naive, childlike presence. Inme is a pioneer in the summer-camp business in India and they speak of the uniqueness of every child. The name is a simple utterance, designed as self-directed positive rhetoric that is meant to echo in every child—I have [desirable trait] in me!

BrandsWe'veNamed_Visual-07

Making Meaning

But this is not to say that the deeper meanings associated with names don’t work their effect. A name like Vrixa (our name for a human-resources-focused technology fund) has all the phonetic intent to turn heads, as also the x, which phonetically suggests efficiency. It’s a playful take on the Sanskrit ‘vriksha’ meaning tree, because tree names are beloved of venture capital firms, which need to suggest stability and growth at once. By astutely addressing this dimension the name first sets and later entrains a customer’s expectations.

Vrixa Capital

Think Global, Say it Local

Local cues can make brands seem closer and more recognisable. For example the name Minute Khana addresses the ambitions and concerns of a modern homemaker who loves the convenience of ready-to-eat food but also finds the idea alien. While the quickness and convenience is implicit in Minute, it is the Hindi word ‘khana’ which alludes to a wholesome Indian meal that inspires her to include this product in her kitchen.

minute khana

Another example is our name for Haldiram’s triangular nachos-like chips. Panga, an untranslatable slang usage in Hindi (roughly, a casual confrontation) phonetically echoes the sharp taste and angular shape of the product, giving it the edge of a light-hearted confrontation; not quite playing nice, but always with a wink.

panga

Despite the enthusiastic allusions to tradition and local aesthetics, sometimes it serves the brand to avoid parodying its own culture. Haldiram’s foray into South Indian snacks was done with poise: our name Southern Delights, exemplifies southern restraint as it purveys ‘murukku’ to the North. Yet it has the sound of a small-town eatery that the Indian ear will pick up.

southern delights

Constraints

…can often be the stimulus for innovation.

Design begins with empathetic conversation, but awkward situations arise when clients have preferences for particular sounds or letters based on feng-shui, astrology or vaastu. Clearly, the High Tech Robotic Systemz, looking to rebrand, needed to communicate their expertise more succinctly without compromising on its youthful energy. But there was a caveat— the name had to be numerologically sound and begin with the ‘th’ sound. We settled on Thebo, suggestive of a robotic pet (and rhyming with ro-bo, as robot was sometimes pronounced).

thebo

When the couture brand Ashima Leena decided to launch a pret line, as a daughter brand, it was to be similar in spirit but different in form. It required a link to the established original but also the freedom to be itself. The name Alias neatly resolves the contradiction. Embedded within the name is the abbreviation AL—a cheeky nod to the original brand Ashima Leena. To visually articulate this lineage, the logo itself carries the letters A and L from the Ashima Leena logo and completes the heist.

alias

The Visual Word

Words are heard, and read; but they are also seen. And the way they are spelt or graphically represented augments the force with which they are read or heard. Our name for Haldiram’s healthy ‘namkeen’ snacks Snac Lite economically uses two syllables, doing away with the k to accentuate its ‘liteness’.

snac lite

Vrixa’s identity also visually buttresses the sound of the x. The sound and look are simultaneous: they are synesthetic, or sensed together in a way that can’t be pried apart. The x marks the spot, and the x multiplies, as the tagline “HR x tech” implies.

Atomistic Naming

The phonetic, semantic and graphic aspects of a name are the ways in which minds, ears and eyes can be drawn to a name. But whole words are not necessary, nor always ideal. The use of word fragments can lend flexibility and precision. From these atomistic units, a new compound can occur, much like a chemist creates one in her lab. Vegit, encountered earlier, is one such.

A fragment can work on its own, too. Exper is our name for a leadership development firm that trains senior, junior or mid-level teams. Their methods involve no classrooms, but are experiential, their advice backed by the experience of the trainers as businessmen, as they help leaders maximise their expressive potential for exponential benefits. Apart from the extensions it suggests, the truncated word fragment Exper is a phonetic exhalation, a whisper, thus achieving a lightness that wholly befits the brand.

exper

However, the best cases are when the chemist has creative influence over the goal of the experiment itself. Read on.

Integral Design

Not always does identity design influence the ethos of a brand. But when it does, the brand’s identity and ethos seem inextricably intertwined, making a telling and authentic statement. A new design school was to be positioned as a Master’s course at the center of design thinking, helping students tackle real world issues through design methods. The brand implores designers to grapple with the complex interactions of society, economy and technology. The name School of Integral Design is just as unassuming as it is profound. It communicates the serious intent of the school clearly by integrating the ethos into its name. The skeletal visual identity echoes this by revealing its structure while allowing ample room for creative play.

school of integral design

The Opportunity

The potency of a name must not be understated; it is the irreducible expression of a brand’s values. At ICD we encourage clients to invest time and effort in naming so that the brand and the consumer are coupled in text, speech and graphic. And in meaning: the word ‘logo’ is derived from the Greek ‘logos’ meaning ‘word’, and also ‘reason’ or ‘meaning’. Identity starts here: a name that points to its logos, and its ethos at the same time.

 

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By My Own Hand http://icdindia.com/blog/by-my-own-hand/ http://icdindia.com/blog/by-my-own-hand/#respond Thu, 23 Aug 2018 11:29:47 +0000 http://icdindia.com/blog/?p=774 You see it everywhere, absolutely everywhere: rough-and-ready brush lettering or something like it. It’s proudly imperfect and knowingly naive. It’s bold and inkily raw; its voice can be raucous and assertive or tremulous and quivering. It’s on posters, packaging, banners and trademarks of food brands and political movements; on literary book covers, at conferences, and […]

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You see it everywhere, absolutely everywhere: rough-and-ready brush lettering or something like it. It’s proudly imperfect and knowingly naive. It’s bold and inkily raw; its voice can be raucous and assertive or tremulous and quivering. It’s on posters, packaging, banners and trademarks of food brands and political movements; on literary book covers, at conferences, and perhaps most of all as messages on social media.

(L-R) Shoe Poster / Adidas Originals, Neon Sign / Artist / Wasted Rita
(L-R) Shoe Poster / Adidas Originals, Neon Sign / Artist / Wasted Rita

You see it everywhere, absolutely everywhere: rough-and-ready brush lettering or something like it. It’s proudly imperfect and knowingly naive.

Brush lettering has long existed as a contrast to the mechanical perfection of type, of manufactured letters. But these new roughly wrought creations are distinct from the skilfully writtten, neo-calligraphic styles that commercial sign makers introduced us to.

The durability of this phenomenon is somewhere between that of a major historical shift like Modernism and a trending hashtag, A movement? Not in the sense that future histories of design will recognise. Major arts movements were new ideas, championed by charismatic leaders, underpinned by a philosophy that responded to political, technological or economic shifts that were the air.

Modern movements are media-fed, and so faster to peak, ebb, die and be reborn after a time. They start life as styles, arising from anonymous mavens in urban sub-cultures, who may achieve glamour and fame once in a while, like Banksy who now justifies that name in a rather different way. For a phenomenon to survive, is not enough being visually new. Nor will its intellectual underpinnings suffice—such as protest, or the acknowledgement of new technologies. It must have universality, and claim that it can be applied to any situation, medium and art. Modernism is one such style, movement and phenomenon.

To explain why the shaggy lettering phenomenon thrives, we need to understand the emotional realm it occupies. Like great stories, ideas that satisfy emotions can be infinitely repeated without losing appeal.

(L-R) Comic Strip / Poorly Drawn Lines, A City Transformed by Words / Poster / Sydney Writers’ Festival, 2017
(L-R) Comic Strip / Poorly Drawn Lines, A City Transformed by Words / Poster / Sydney Writers’ Festival, 2017

To explain why the shaggy lettering phenomenon thrives, we need to understand the emotional realm it occupies.

Shaggy lettering’s thriving, as a look into its deep design might lead us to speculate, is because It encodes an ethos. It is associated with the expression of certain categories of ideas that are in the air; you might call it a global mood. It cannot be called a pure style, for it cannot be blindly applied like paint without an eye to the message it is helping to propel.

Expressing certain sentiments slakes a particular thirst. It satisfies an emotional requirement for a global community linked by shared notions, call it a mood. Here’s a speculation of what that mood is, and thus, what its deep design is built on.

Consider its deliberate imperfection; its texture and materiality (inky, splashy and brushy), which can be seen as a fact of life for the sender of the message, or carefully preserved to manipulate the emotions of the receiver. At an elementary level these attributes signal speed of execution and extreme economy of means—improvising to quickly make do with what is around.

Consider its deliberate imperfection; its texture and materiality (inky, splashy and brushy), which can be seen as a fact of life for the sender of the message, or carefully preserved to manipulate the emotions of the receiver.

This economy also signals vulnerability, and instantly destroys distance; it appeals to our instinct to defend the weak. In the new democracy, be an old school authority at your own peril. Status has lost its status, these brushed glyphs seem to say. Better to ask, what do you think?

Economy, vulnerability and immediacy are properties are most true of, and thus most valuable to groups such as makers of organic or local foods, who use this economy of means to signal authenticity (why else deliberately signal roughness?) and difference from the establishment. When there’s a good vulnerability going, can brands be far behind?

Protest is another; we only need to see these awkward letters to know that what they say is urgent and deeply felt.

By My Own Hand3-3
(L-R) Peace is Cheaper / Unknown / American protestor during the Vietnam War in 1964, Solidarnosc / The 1980 Polish Solidarity

I believe local tradesmen and protest banners were the progenitors of this lettering, refreshed by graffiti, and the thick marker. It is an irony that in many countries protestors now carry mass made, laser-printed banners. What a betrayal.

Such authenticity and immediacy are transferable outside these domains. Protest comes with a certain strength and a strong sense of personal agency: we can make a difference, but I can too. I need few resources to do so. Join a challenge, do something, try a hack: the fix is in, and it’s cheap and simple, in Steven Levitt’s words. Sincerity trumps nuance and careful consideration. Nuance is the sophistry of elites anyway; like complexity, a smokescreen erected by the Very Impotent Persons. Victory to the Visceral!

This personal agency is best supported on social media, where I can tap out easy outrage or make common cause with a band almost costlessly, where accusation is simple and refutation complex. Political correctness is now pop-correctness. I stand opposite experts or authorities, ready to tear them down if I have the social clout.

Handmade Chart / Ted Naiman
(L-R) Handmade Chart / Ted Naiman, Doodle Art / Artist / Rubyetc

Not that social clout and expertise are necessarily mutually exclusive, but I’ll take the expert with the higher twitter engagement. I’ll go with this doctor’s views over another because his twitter feed is eagerly cheered and his skin looks great; ok, he has an MD too. Peer-viewed beats peer-reviewed. Whose peers? Mine!

Don’t think I’m right? Well, I’ll just pick up a really fat brush, dip it in a bucket of paint, and…then let’s see.

____________________

First published in a slightly modified form ‘By My Own Hand’ in Business Standard, 4 August, in Deep Design, a fortnightly column by Itu Chaudhuri.

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A League of Ordinary Gentlemen http://icdindia.com/blog/league-ordinary-gentlemen/ http://icdindia.com/blog/league-ordinary-gentlemen/#comments Fri, 14 Apr 2017 06:47:30 +0000 http://icdindia.com/blog/?p=558 First published in a slightly modified form ‘A League of Ordinary Gentlemen’ in Business Standard, 15 April, in Deep Design, a fortnightly column by Itu Chaudhuri. Come summer, the armies gather their men for one last climactic campaign. Wounds and fatigue must be ignored, hidden or repaired, or else the bodies in question kept out […]

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First published in a slightly modified form ‘A League of Ordinary Gentlemen’ in Business Standard, 15 April, in Deep Design, a fortnightly column by Itu Chaudhuri.

Come summer, the armies gather their men for one last climactic campaign. Wounds and fatigue must be ignored, hidden or repaired, or else the bodies in question kept out of the unforgiving battle. Loyalties are re-configured, enemies and friends re-shuffled, or is it every man for himself? It will be dark, but it will be light; we’ll die, live and fight again. It’s the IPL, and cricket celebrates it.

Virat Kohli, captain of India, is injured (wait, he’s due back today!), but Deep Design, idly nursing a rum, can’t help but recall the images from the Test season just past. An Australian wicket has fallen. Virat leaps high, features distorted into a scream, eyes flashing. There is something of a young lion about him. Put a mane on his head, and style it into a flame, and you could have the logo of a new IPL team of firebrands, say the Desi Lions. Or maybe not: too many lions out there.

The automatic fluency with which this stream of thoughts flows leads one to realise that a visual code dominates sporting identities, and IPL. We take for granted the willingness of teams (or franchises, properly stated) to conform to it. Indeed, the logos of the IPL teams make a perfect picture of how the game has developed. They lie, as op-ed writers say, at the confluence of several trends.

For all the money in the world

IPL reflects a new, complete, commercialisation of cricket. It’s been an unusually long, complex journey, weighed down by the ballast of English cricket’s culture, and anchored by its Institutions like the MCC. Though power is now shared by more countries, and the new ‘big three’ oligarchy includes India, this is a late 20th century phenomenon (the ‘International’ in ICC replaced ‘Imperial’ only in 1965). IPL catches up with world sport with private owners, who are client-kings to the emperors at BCCI.

Though cricket’s spread is still not as global as football or chess, IPL can said to be globalised in every other sense. We may as well call it Americanised, in part because the rise of commercial sport and the dominance of the US are coterminous (by 1921, baseball had already dealt with its first betting scandal). America’s influence on how sporting leagues are conducted, commercialised and represented is defining.

Black Sox scandal
Newspaper coverage of the White Sox scandal

Tiger’s the name

It’s striking that IPL team identities (as reflected by names and logos) follow the code of American sport, not European or English leagues, nor a separate cricket code whose roots are essentially British (white flannels, jackets, greens, and traditional crests). In India, modernisation has meant westernisation. But now it tilts to America rather than England.

To start with, team names are structured as in NFL, as two-word names, with a place (like Detroit or Delhi) and a collective word (like Mauraders or Kings). It’s worth examining the halves separately.

NFL logos
National Football League Team logos

IPL team identities follow the code of American sport, not European or English leagues. In India, modernisation has meant westernisation. But now it tilts to America rather than England.

Cricket’s proper place

Cricket teams belong to places: countries, counties, states or cities. It is still run along quasi-national lines, government observation is never far away. Players and teams represent their countries. National bodies (still called Boards in several countries) exercise owner-like control over their teams. Thus in cricket, the place is an administrative entity. In US city names are mined for their individual characteristics and quirks. Thus Chicago’s Bulls represent not only the ill-tempered animal that sees red, but the local meat packing industry.

Chicago Bull
Chicago Bulls

Animal spirits

The name’s second half is a collective term by which the team describes itself. These words seem to come from a world of primalism, and are part of an American tradition of marketing team sports as conflict, and teams as pugnacious, bellicose or antique.

Of the American sports, football (NFL) and baseball (AL) have quite different cultures in their approach to physicality, skill and enjoyment. Baseball is associated with a more intellectual participation, while NFL tends to reflect the violence and conflict of a contact sport. That may be why football logos tend towards hawks, eagles and other raptors. Baseball is gentler: you’ll see sparrows or bluejays (not to mention Brewers, Indians or socks—no, Sox). Basketball even has Utah Jazz.

NFL and AL logos
(L-R) National Football League; American League logos

IPL identities follow the sub-code set by the football league (NFL), not baseball, down to the cheerleaders. Predatory animals and birds (like in American football) rule this jungle. The American love of antiquity and tradition as a source of authenticity carries over wholesale into IPL, and exoticising India has always been what we do well. So Warriors clash with Royals and Kings, and Knights in medieval armour do duty. Where bland names occur, the logo leaves you in no doubt. Reportedly, Mumbai’s ‘Indians’ was a temperate afterthought to ‘Razors’. But the spinning disc with serrated teeth lives on to signal its intent.

IPL logos
Indian Premier League logos

IPL identities follow the sub-code set by the NFL, down to the cheerleaders. Predatory animals and birds rule this jungle. The American love of antiquity and tradition carries over wholesale into IPL, and exoticising India

Agreeing on aggression

But in a most un-English (and pro-American) way, IPL’s team identities may signify the approval of adversarial aggression as the agreed mode of relations between teams, and the code of behaviour for players. In TV promotion, a cricket match was already an incendiary event: everything is aflame. Cricket doesn’t endorse it, in that its its rules frown on it. But approved it is, despite laboring for long under unsustainable ideas like fair play (remember the nearly archaic phrase ‘not cricket’) and wearing the mask of a gentleman’s’ game, however often it slipped.

English Cricket League
English Cricket League Clubs

Cricket sneezes, everyone catches a code

IPL amplifies American influence, projecting it on to the Indian football and Kabaddi leagues which follow similar paths. What’s interesting is the incentive that teams have to conform to the code, to belong to a comity rather than depart from it. Their identities have different designers and owners, but they appear to have been orchestrated to form a theatre in which the teams are cast members. Part of this theatre may be the implicit promotion of personal brands, like our Desi Lion, whose aggression, not batting, dominated the Test Series, and the BCCI supported him. That’s influence for you.

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Is it time to bury the logo? http://icdindia.com/blog/is-it-time-to-bury-the-logo/ http://icdindia.com/blog/is-it-time-to-bury-the-logo/#respond Wed, 15 Feb 2017 05:55:37 +0000 http://icdindia.com/blog/?p=530 First published in a slightly modified form ‘Is it time to bury the logo?’ in Business Standard,  18 February, in Deep Design, a fortnightly column by Itu Chaudhuri. Everyone loves a logo, or loves to hate one. Designing logos is the most easily understood example of the graphic designer’s work. Among the additions to visual […]

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First published in a slightly modified form ‘Is it time to bury the logo?’ in Business Standard,  18 February, in Deep Design, a fortnightly column by Itu Chaudhuri.

Everyone loves a logo, or loves to hate one. Designing logos is the most easily understood example of the graphic designer’s work. Among the additions to visual culture since the 19th century, the logo ranks with television and cinema. Stand in Tokyo’s Ginza or New York’s Times Square and you will be overrun by them; in India, we experience a booming town through the sprouting of familiar logos on its streets.

Ginza Tokyo, logos all around
Ginza building, Tokyo

Yet the logo is under attack. Dead, say bolder commentators, or irrelevant, say the more nuanced: it is a product of evolution, and eligible for extinction. The London designer Simon Manchipp found them “a hangover from old-school thinking… an old-fashioned approach to differentiating”.

Ironically, to the extent that this view is valid, the logo is under threat from the same processes that made it so successful in the first place. Though logos are ancient in the sense of marks that denoted community (the cross, the shaivite tripundara or the swastika), the modern logo is a creation of trade, media and transportation.

Tilakas worn by Vaishnavities
Tilakas worn by Vaishnavities

Trade and modern transportation ended local monopolies: suddenly, the village washing-soap maker was competing with imports from another district, and needed more than his initials on the product. Traders (wholesalers and retailers), being closer to the eventual customers, had bullying rights over manufacturers. These gents fought back with differentiated products, now with ‘maker’s marks’, regaining control over the customer and thus, terms of trade. These marks became the modern brand logo. (The tussle continues; the behemoth Amazon is a retailer).

Advertising speeded and sharpened the change in the design of these marks to answer the need for visibility, compactness and differentiation. It’s easy to make too little of the difference between these new logos and, say, the coats-of-arms and heraldry of earlier centuries. Those early marks served to identify, a deliberate act accomplished by reference to convention. In the modern mark, recognition, a more spontaneous form of knowing, along with ownability and recall, that marketer’s favourite, are additionally necessary.

Those early marks served to identify. In the modern mark, recognition, along with ownability and recall

By the middle of the 20th century, the power of the visual trade mark was firmly acknowledged, and the forerunners of the modern brand consulting firms were born. The logo became big business, a store of both value as well as meaning. This is where things started to change.

This turn in the logo’s fortunes was linked to the evolution of the language of marketing, and then a new understanding of the brand, approximately in the last quarter of the 20th century. The brand was now not just the name of the business, but an evocation of new ideas—benefits, values, promises and other more or less emotional fragments, tied by association to its name and other ‘signifiers’, like the logo. Oh, and It had a personality, like a human.

The logo’s fortunes was linked to the evolution of the language of marketing, and then a new understanding of the brand

Old vs new logo: IBM and Ford
Old vs new logos: IBM and Ford

This bundle was, said the gurus, at once embedded in the product or business and also, separately, an abstraction, capable of being explicitly managed, and concretised at will, into an entirely different product, again a late 20th century phenomenon. It gave rise to a new notion of the corporate brand, now as progenitor of brands, and thus to the concept of brand architecture. Also, the brand could also now be separately valued as an asset.

This complexity now required the logo to distill this bundle of properties, and made it a strategic decision: big business for consultants. But this wasn’t all.

New, geographically dispersed brands, including the modernised corporate brand (so went the thinking) now needed a consistent visual appearance, implemented via a centrally mandated visual system: a set of graphic assets, such as colours, and typefaces and added graphics, governed by rules for correct usage.

Mexico 68 Olympics visual system
Mexico 68 Olympics visual system

Crucially, corporate and other brand owners were convinced that these visual systems were also central to the bundle of associations that made up its brand, this new, mystically powerful lever. In other words, not just visually consistent but ideationally and emotionally linked—enter another new word, coherent.

Over the next decades, these visual systems grew in sophistication and ingenuity. In addition to ensuring recognition, they now cover the style of imagery, and the mood of the communications, across product design, retail spaces, advertising and more. Often not rigidly consistent like their forebears, they may go by names like ‘brand world’ or ‘experience’. The argument: sufficiently well executed, brand worlds obviate the need for a logo, while still delivering a powerful whiff of the brand, so to speak.

These visual systems grew in sophistication and ingenuity. Sufficiently well executed,brand worlds obviate the need for a logo, while still delivering a powerful whiff of the brand

There’s another strand to the anti-logo argument. Logos, by themselves, have no meaning, but derive it from the businesses they mark. Mercedes’ three-pointed star gets its value from the consistently admired cars it sits atop, not the other way around. So why bother with the hype and fuss of designing them to distill the brand into the logo?

We can see these as a clash between two notions: brand as experience, vs brand as a symbol. Deep Design believes that the brand-as-symbol perspective is under-appreciated.
Symbols, as carriers of identity are inseparable from human life, from tribe to kingdom, ancient to modern. And all aspects of brand experience—even the taste of Johnny Walker whisky—whisper to our identity (and are thus signs). Taste is sensory, but also associative, and there’s neurological evidence for this: it just tastes better with the label.

Second, symbols such as logos focus organisational and social energies, by substituting a physical thing for an idea that must be defended, in war or in peace. Most of all, a logo can travel from the bonnet of a Mercedes car to an advertisement, and trigger the same feelings with incredible economy of time and space. Of course, there’s no doubt that it’s a part of a ‘brand world’.

The 'Apple' experience; the store, advertisement, campaigns and the product
The ‘Apple’ experience; the store, advertisement, campaigns and the products

But why design them, if any old logo will do? Because it’s easier to build an association when the logo’s content encourages it. Laboratory-reared monkeys have been trained to ignore snakes and fear flowers, but it’s far harder to do than the converse.

It’s easier to build an association when the logo’s content encourages it

Does the logo rank with television? Just look out of the window: far from a burial, the party is in full swing.

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Trending: The World In A Shade Card http://icdindia.com/blog/trending-the-world-in-a-shade-card/ http://icdindia.com/blog/trending-the-world-in-a-shade-card/#respond Thu, 02 Feb 2017 07:48:46 +0000 http://icdindia.com/blog/?p=521 First published in a slightly modified form ‘The World In A Shade Card’ in Business Standard,  4 February, in Deep Design, a fortnightly column by Itu Chaudhuri. It’s a modern, seasonal disease. The new year brings with it a thick flow of trend forecasts, cheery and sweeping, and we read them with the forgiving spirit […]

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First published in a slightly modified form ‘The World In A Shade Card’ in Business Standard,  4 February, in Deep Design, a fortnightly column by Itu Chaudhuri.

It’s a modern, seasonal disease. The new year brings with it a thick flow of trend forecasts, cheery and sweeping, and we read them with the forgiving spirit that the holiday season demands. For Deep Design, it seems foolhardy to indulge, yet churlish to desist, so here’s a holiday smoothie on trends themselves.

Some trend forecasts, such as those in fashion, are meant to be self-fulfilling. The great and big among the fashion industry make them. Thus buyers know what colours and styles to buy, and retailers know what to stock. The media is in it at the start, happy to report what the well-dressed citizen will be wearing. The consumer, she of the clued-in, independent mind, is eager to conform: it’s only fitting. Paris/Milan/Mumbai know best; empty shelves help no one.

The communications industry, unlike those that stock things, doesn’t face the risk of empty shelves. Yet trends there surely are. The dozen or so portfolios and the artfully designed CVs that our office reviews monthly give a clear view into what the bottom of the food chain has been eating. A set of colour palettes, a certain taste in typefaces, and a tendency to gratuitously quantify, in order to contrive a graph to replace text (give yourself a 75% hardworking score, or three and a half stars).

But unlike fashion, there’s no Big Design, no dominant source heavily invested in the forecast. Pantone, a widely used colour communication system, comes closest to announcing trends, along with paint manufacturers who try to drum up interest in their new shades, a hue and cry, if you will. For the most part, these graphic trends result from simple imitative impulses. This may account for the relative stability of these design trends.

But common to all trend forecasts, and trend commentating, is the theorising that identifies and proposes the driving currents. Inevitably, large, global turns of politics and their economic, social and cultural facets are called out as driving forces: Brexit, Trump and unless you are observing a news fast (another micro-trend) you know the rest. Deep Design, too, has indulged early and often, such as linking the discontents behind the rise of the US prez to those boosting the rise of Patanjali long before the final elections, not to imply direct link but to speculate on a similar mood driving both.

common to all trend forecasts, and commentating, is the theorising that identifies and proposes the driving currents. Inevitably, large, global turns of politics and their economic, social and cultural facets

Anti-globalisation and nationalism are the most familiar labels applied to this phenomenon. Commentators hear the voices of groups who feel ‘disenfranchised’, speaking with eerie simultaneity across continents. These voices have exhausted their patience with the ruling intelligentsia, and abhor its factual (or specious, or false), well-articulated utterances: better a mis-spelled, ‘feeling’ untruth that promises action, than an unproductive, pedantic truth. Going further: a suspicion of democracy, technocracy, complexity and balance, and the citified, corporate or university culture that spawns them; a yearning for viscerally inspired gestures. (Other strands omitted for brevity).

The trends forecasts that respond to these may be summarised (in a post-truth kind of way!) as a return to roots and basics; a preference for imperfection; the recycled; rough and natural finishes (call them unfinishes). The broad theme: authenticity.

The magazine Digital Arts purveys several forecasts, summarised here (Deep Design’s additions in brackets). Pantone’s Colour of the Year is Greenery 15-0343, to represent ‘fresh beginnings’ complemented by earth and mineral tones, and upcycled materials. Primary colours (from flags, and nationalism) remain in force. Expect packaging to be literally and otherwise transparent, to convey authenticity of provenance. (add: bucolic-ness and humanity). Photography, it says, will be more ‘real’ in terms of the human subjects, with emotion (add: imperfect skin) getting extra marks. The trend towards active, sports-inspired wear continues (cementing the general trend towards informality).

Dove-Real Beauty Campaign
Dove’s Real Beauty Campaign

Despite the smell of truth about the causes that drive these trends, designers (which includes communicators, marketers and policy makers) should continue to take the trends themselves with a grain of ethically-produced, iodide-rich, rock or sea salt.

designers (which includes communicators, marketers and policy makers) should continue to take the trends themselves with a grain of ethically-produced, iodide-rich, rock or sea salt.

For one thing, many of these trends are old and long running. Look at restaurants that have opened in the last ten years in your metropolis, and note how similar many of the trends you spot in the concept and the design of the space. Exposed air conditioning ducts, cocktails in jam jars (Deep Design’s pet peeve), rope, rough hewn wood, local produce and food fusion. And watch for authentically brush drawn lettering on menus, coming soon to a grubhouse near you.

Pantone colour of the year 2017, Jam jars in a common sight in restaurants
Pantone colour of the year 2017, Jam jars a trending sight in the restaurant space

Further, trend forecasts are popular because they feed our confirmation biases; many may well have other less (or more) obvious causes, preventing a proper understanding. Several trends run concurrently, and play out differently depending on cultures (defined by geography and age).

Long-term trends, or movements, may exert a more strategic force on your next interaction with whatever you are designing, whether it’s a policy, product or communication. But it’s best to be ‘post-trend’—being alive to the babel of the conversations going on in the world without being in a hurry to isolate any one signal, is the golden path.

Long-term trends may exert a more strategic force with whatever you are designing. But it’s best to be alive to the babel of the conversations without being in a hurry to isolate any one signal, is the golden path.

This means paying attention to the invisible drivers behind the trends. For example, the most valuable lesson from post-truth is an ancient one: that the tendencies of people to think through the filter of their identities, anxieties, and pride trump all others. In this state, they will ignore ‘good design’ as a source of meaning. That’s what Trump’s diabolically plain election identity conveyed—nothing—which may have resonated with his voters as authentic, much better than the professionally designed, pointing-ahead, promise-laden ‘H’ from a Capitol-ist they didn’t trust.

Happy new (old) year, anyway.

Hillary and Trump's election campaign logos
Hillary and Trump’s election campaign logos

 

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The Language of Identity http://icdindia.com/blog/the-language-of-identity/ http://icdindia.com/blog/the-language-of-identity/#comments Tue, 10 Jan 2017 07:11:55 +0000 http://icdindia.com/blog/?p=500 First published in a slightly modified form ‘The Language of Identity’ in Business Standard, 7 January, in Deep Design, a fortnightly column by Itu Chaudhuri. It was a film-maker friend on the phone. “I’m making a film,” he said, “on a new script that’s been developed for the Wancho language, spoken in Arunachal Pradesh. Right […]

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First published in a slightly modified form ‘The Language of Identity’ in Business Standard, 7 January, in Deep Design, a fortnightly column by Itu Chaudhuri.

It was a film-maker friend on the phone.

“I’m making a film,” he said, “on a new script that’s been developed for the Wancho language, spoken in Arunachal Pradesh. Right up your street.”

Perhaps my friend was referring to my interest in typeface design? But my friend, aware of the distinction between the script (a way of writing) and typefaces (their printed form), went on, “The script itself has never been professionally examined. So I thought you might want to. Or is it linguists who look at such things?”.

I replied that I wasn’t aware of anyone who evaluated scripts, perhaps because they are handed down to us, and shaped by the same evolutionary processes that shape languages. (Imagine giving a Devanagari a B-).

Scripts, are handed down to us, and shaped by the same evolutionary processes that shape languages…

But to a designer, a synthetically developed script like Wancho presents a fascinating opportunity to develop criteria for evaluation. For instance, if ease of learning is an objective, we might ask of a modern script to represent related sounds with similar shapes (not significantly implemented in Wancho, as I found out). There could be others.

Design starts with why: why Wancho needs a script at all. I asked — and that’s when the penny dropped. The rest of this column is mainly about what I didn’t tell him, and a little of what I did.

The Wancho are a hill tribe, related to the Naga. About 50000 people speak Wancho, one of tens of Tibeto-Burman languages that dot the north-east and surrounds; none has a script. Wancho now does, thanks to the 11-year labours of Banwang Losu, a Wancho teacher.

Wancho alphabets
Wancho alphabets

The Wancho script, it was explained, is needed to capture Wancho’s phonetic peculiarities. The script, once established, would help preserve the entirely oral traditions (lore, prayer, song) of the Wancho and save the language from extinction.

But Wancho is unwritten, not for want of a script but for want of a culture of literacy. Such little Wancho as is written relies on Devanagari and Latin. Latin, an alphabetic script, serves, with small modifications, nearly all European, South American and modern African languages. And Arabic with local modifications has done duty for centuries, for 60+ languages. Phonetic functionality is moot: pronunciation is taught, written conventions learnt.

But the Wancho script is an original work, not a modification. Its need to exist comes from an assertion of Wancho’s membership among the comity of languages. In a uniquely modern moment, it has, since its inception in 2014, gained a typeface, designed by Anurag Gautam, a student at the National Institute of Design (NID); an animated primer on YouTube (by the first Wancho animator, Wangdan Wampan, also from NID) and a book by Losu on the same subject available on Amazon. In an instant, the Wancho language becomes, at least to its own users, more important than others in its neighborhood.

Wancho Word — Pineapple
Wancho Word — Pineapple

Wancho is an invention, but entirely synthetic and does not claim to be derived from antiquity. Yet it shares some of the same motivations with ‘invented traditions’, an idea popularised by E. J. Hobsbawm and T.O. Ranger. Their best known example is the invention of a Scottish ‘highland’ tradition: the adoption of the kilt, till then worn by farmers, as aristocratic wear, appropriately styled and accessorised. Along with bagpipers and the assignment of tartan weaves to aristocratic clans (rather than just regions) a visual toolbox became available to construct and give a visual face to a Scottish national identity. As a parallel, imagine the male Punjab government ministers turning out in Bhangra costume as if it were the way it always was.

Wancho is an invention, but entirely synthetic and does not claim to be derived from antiquity. Yet it shares some of the same motivations with ‘invented traditions’

The marketing significance of this invented tradition is immense. It enabled the promotion of ‘authentically traditional Scottish products, like its whisky which rose to prominence around the same time (the 18th and 19th centuries). The ‘rougher liquors of Scotland’ were promoted as the libation of choice of England’s aristocrats, perhaps sped along by Queen Victoria’s love for Scottish fashion.

A visual face to a Scottish national identity; the kilt, bagpipers, the tartan weaves…
A visual face to a Scottish national identity; the kilt, bagpipers, the tartan weaves…

the invention of a Scottish ‘highland’ tradition: the adoption of the kilt… Along with bagpipers and the assignment of tartan weaves…a visual toolbox to construct and give a visual face to a Scottish national identity.

Marketers love invented traditions: many sorts of mass-market food and alcohol products among others, pretend to some form of tradition, however spurious. Consumption rituals are often invented, and grown, by coopting what some consumers do and teaching it to the rest: drinking Corona beer requires the piece of lime wedged into its neck (Tastes better? Sure. All rituals enhance consumption). Don’t ever wash, or mend your Levi’s (creating a market for faux-distressed jeans). Even major religions coopt and re-make traditions.

Marketers love invented traditions: many sorts of mass-market food and alcohol products: "Corono tastes better with a neck of lemon in it..."
Marketers love invented traditions: many sorts of mass-market food and alcohol products: “Corona tastes better with a neck of lemon in it…”

Marketers love invented traditions: many sorts of mass-market food and alcohol products among others, pretend to some form of tradition, however spurious.

Paradoxically, all traditions are invented (and re-invented) at some point of time. If the Wancho script beats the odds and survives, it will become a tradition in twenty years. No other script seems to have managed the feat in this century. Well, not quite: Klingon, the fictional language of the Klingon people in the Star Trek movies of the 1970s and 80s was invented with a vocabulary and a grammar to give realism to the dialogue. Fans have extended it become a spoken language, complete with songs, poetry, and a script, even a language institute.

Klingon has an institute where people can learn the language, study courses or even get a certification!
Klingon has an institute where people can learn the language, study courses or even get a certification!

Like with Klingon, the written script is a particularly potent library of symbols—letters—around which the community can cohere and belong everyday, whether the language is fictional or real. Eventually it’s about an identity more than the survival of a language. The historian Benedict Anderson argues that modern nationhood has much to do with the merger of print technology and capitalism: the rise and standardisation of a local language, in all its uses.

Identity is a master-concept in design, marketing, politics and culture. Identities are not simply national, ethnic or linguistic: ‘authentic Corona drinker’ is a tag I can add on top. Modernity seems to compel the formation of these temporary and multiple identities, to re-balance a felt lack or anxiety; it seems to show them up in its complex and furious stride. Visual symbols buttress identity; so we attach ourselves to symbols, collecting, burnishing and drawing meaning from them.

Modernity seems to compel the formation of these temporary and multiple identities…Visual symbols buttress identity; so we attach ourselves to symbols…

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University Logos: What’s Changed And Why It Matters http://icdindia.com/blog/university-logos/ http://icdindia.com/blog/university-logos/#comments Tue, 13 Sep 2016 08:45:25 +0000 http://icdindia.com/blog/?p=395 First published in a slightly modified form ‘Branding, to a degree’ in Business Standard, 10 September, in Deep Design, a fortnightly column by Itu Chaudhuri. In India, the notion of the brand is both nascent and spreading at a gallop. States, NGOs, government bodies, spiritual leaders, cricket teams, and other once-unlikely entities are starting to […]

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First published in a slightly modified form ‘Branding, to a degree’ in Business Standard, 10 September, in Deep Design, a fortnightly column by Itu Chaudhuri.

In India, the notion of the brand is both nascent and spreading at a gallop. States, NGOs, government bodies, spiritual leaders, cricket teams, and other once-unlikely entities are starting to receive marketing attention, so the brand is never far behind. It’s the new orthodoxy.

University brands, an oxymoron in India until the 1990s, are a fascinating example. They are numerous, often very old, and slow to change, and display, like species, many stages of evolution. This is reflected in their visual identities.

Of course, there’s much more to a brand than the logo, which is only the tip of the brand’s iceberg, so to speak. But it is a tell-tale sign of how an organisation sees itself, and the face it wants to show.

Deep Design reveals the interplay of symbol and reality and the invisible hand of evolution. We shall consider two epochs, the shift (in India) occurring in the late 20th century.

For 150 years, university identities followed an internationally prescribed code. The words seal, insignia or emblem come to mind. A circular typographic arrangement, or the ever-present shield serves as a container. The contents picture symbols of learning, or subjects of study. Shields, divided in a medieval manner, allow a set of images, rather than a unitary symbol.

For 150 years, university identities followed an internationally prescribed code

Like Olympic games symbols up to 1952, they were more traditional than the period warranted, and designed to look like authoritative insignia of learning (with Indian or other local inflections). This applied even when universities displayed modernity in other ways, like architecture. IIM Ahmedabad is housed in a famed modernist masterpiece, but its logo defers to the code: a Mughal arch and tendrils.

before-1995 university logos

Privatisation is the lens through which the evolution of university identity, visual and non-visual is understood. Let’s use 1995 as a convenient year, when the first private university was notified. There are now over 200.

Privatisation is the lens through which the evolution of university identity, visual and non-visual is understood.

University identities after 1995 are visibly different from their forbears. There’s more variety and individuality, and some modernist simplification. The best attempts look more like modern logos, not insignia. Look, no privatisation! Case solved?

Not entirely. Many, like Amity (a prototypical private university) sport logos that reek strongly of the older code. And even in the previous age, there were privately funded and managed colleges and universities (BITS Pilani, for example). The name Ivy League (ivy climbing up those centuries-old stone walls), brands a club of old, influential universities that retain links to their heritage identities, a code imitated by several US universities.

So are university logos explained as effectively by period (design fashion), and imitation, as by private ownership? To gain more nuance than these hardy perennial explanations provide, we must return to the founding concept of the university, which is the archetypal ideal that we hold in our minds.

The oldest (let’s call them Classical) universities predate modern states though they enjoyed royal and religious support. A community of wise men, either proven or incipient seekers, self-governed, with their own rules, traditions and arcana, and free from excessive oversight. Often monastic in origin and spirit, joined by the pursuit of knowledge, for its own sake.

The oldest universities are often monastic in origin and spirit, joined by the pursuit of knowledge, for its own sake.

Modern states preserved the essentials of this arrangement, even for private universities in the new nation of America. These old universities approximate classical ones (and receive state support with minimal oversight).

The post-private university or PPU (a new phenomenon needs a new label) differs on many of these dimensions. It no longer lurks in the shadows of the state, but feels the harsh glare of competition, not of ideas, but for customers. Global rankings objectivise and hijack the meaning of institutional quality.

The post-private university feels the harsh glare of competition, not of ideas, but for customers.

For the first time, the university must be marketed. It is a product with a proposition for customers (students, donors, and faculty). In many PPUs, students rather than pursuing knowledge for its own sake, are buying a career. ROI calculations are openly made.

Its superboss may be an ‘edupreneur’ who exhorts a Chief Marketing Officer to achieve explicit business objectives. Annual ad spends may top Rs. 50 cr. Crucially, the PPU is managerially run, like a corporation, and thus not entirely collegially governed. (On the plus side, some academic staff may much better paid).

It’s natural then, that the university’s logo needs to maximise visibility, memorability, compactness and attractiveness, that is, more like a modern logo rather than a seal. It is an object of universal, accessible appeal, not a depiction of an immovable ideal. It’s corporate identity, and in some cases, literally so.

Despite this pressure to market and brand, the identities of many Indian PPUs, unlike their Western cousins, are ungainly vestiges of colonial codes or confused hybrids. Not for want of funds, but of vision.

Most PPUs start with a deficit of reputation. The logo (along with copious built infrastructure, in some cases) attempts to compensate by evoking antiquity. It’s an attempt to brand by association with the classical university and channel its trust, authenticity and experience.

Too few have the confidence to assert a fresh path, by conspicuous investment in wise men, or a long term program of excellence.

Two exceptions, among others, are Ashoka and Nalanda, who have made the former investment. I mention them because their names place them in ancient antiquity, rather than in the colonial past, and their identities are coherent with modernity.

warwick university logo

It’s not inconceivable that these post-private pressures will apply to classical universities, who may compete for funds if not for students’ fees, as in the West.

University brands need to forget markers of antiquity, and express the values which make the old fellows relevant in modern times.

A university draws its credibility from research that seeks the truth on subjects of unchanging and ancient interest. That’s a philosophical standard that is universal, permanent and non-differentiable. University brands need to forget markers of antiquity, and express the values which make the old fellows relevant in modern times. Adopting a few of those values will be differentiation enough.

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